Meet Our Experts
Jon Buck
Jon Buck is an IT Professional specializing in infrastructure knowledge and learning. He has worked for several large scale IT organizations at various levels. Jon has a background in technical writing, instructional design, portfolio management, and UX/UI design.
Courses
ITIL Service Management
ITIL stands for Information Technology Infrastructure Library and it is a service management strategy that gets everyone in your organization on the same page regarding the services you provide. ITIL provides you with frameworks, processes, and best ...