Course description
The MS-900 Microsoft 365 Fundamentals exam certifies foundation level knowledge of cloud services. This course covers Billing and Support which includes topics that cover Subscriptions, Billing as well as how Support works in 365.
Prerequisites
Familiarity with Microsoft Tools is preferable.
Learning Paths
This course will help you prepare for the following certification and exam:
Microsoft 365 Fundamentals MS-900
MS-900: Microsoft 365 Fundamentals MS-900
Meet the expert
Cristian Calinescu is a Microsoft certified Azure Solutions Architect Expert, Senior Infrastructure Engineer and Infrastructure Security Operations Manager.
Course outline
Billing and Support
Subscriptions and Billing (17:24)
- Introduction (00:08)
- Subscriptions and Billing (01:38)
- Subscription Options (06:31)
- Manage Subscriptions (01:05)
- Manage Licenses (02:27)
- Manage Billing (01:46)
- Demo Billing (03:38)
- Summary (00:08)
Support in Microsoft 365 (11:34)
- Introduction (00:08)
- Support in Microsoft 365 (00:56)
- Support Options (03:21)
- Service Level Agreements (02:51)
- Service Request (04:08)
- Summary (00:08)